Damn they're fucking assholes.
https://arstechnica.com/tech-policy/201 ... assengers/
Uber said to use “sophisticated” software to defraud drivers, passengers
Class action says Uber's "methodical scheme" manipulates rider fares, driver pay.
From the suit
The manipulation of prices between the amount charged to Users and the amount reported to drivers is clever and sophisticated. The software utilized in determining the upfront price is specifically designed to provide a route distance and time estimate based on traffic conditions and other variables but not to determine the shortest/quickest reasonable route based on those conditions. Meanwhile, the software utilized in the driver’s application, which navigates the drivers to the User’s destination, utilizes traffic conditions and other variables to provide the driver with a more efficient, shorter, or quicker route to the User’s destination, resulting in a lower fare payout to the driver.
In a nutshell
1) Customer uses app to request a ride to some location.
2) Uber quotes the customer a price using a non-optimal route that is longer in distance and time than necessary.
3) Uber directs the driver to take the optimal route.
4) Driver gets paid for the shorter route he took, not the longer route the customer paid for.
That's fucked up. I don't know if it is illegal.