You know it was unwarranted how exactly? Where you there to experience this woman's behavior?shemp wrote:I can't see why this woman would continue to press her claim, risking widespread ridicule, if she had indeed cancelled her flight. And having had a ticket cancelled by an airline without my knowledge (fortunately, they tracked down and admitted the mistake and had a seat available), I can understand how upset she was. United's explanation smells like PR bullshit.
But the true piece of shit in this is Jackson Lee for playing the race card when it was unwarranted. Even if she is innocent (which, I confess, I doubt), she has no right to publicly accuse this woman of racism, and she owes her a very public apology.
I know it might sound weird to normal reasonable people, but there are people out there that lie and use aggression to more or less gaslight the people that call them out on it. She cancels her flight for some reason, and then realizes she really needs/wants the flight, and then is the kind of person that knows that the more angry and loud she acts the more likely she will get her way.
Am a certain of this? No. It seems at least an equally likely explanation given what I know about the situation though. I know way too many people who would do exactly this in this spot.